Management Restaurant - ntoni na?

Kulo naliphi na ishishini yokutyela kunye ihotele udinga ulawulo ecacileyo ophezulu umgangatho onke amaqela. Oku kunokuzuzwa kuphela ngeendleko yolawulo lomgangatho.

Yintoni ulawulo?

Kukho iingcaciso ezininzi eli gama. Noko ke, eyona ilula kwaye echanekileyo na ukubizwa kukuguqulela ilizwi ukuphatha, elithetha "ukulawula". Noko ke, unako ukuyilawula nezinto, kunye nezixhobo, kunye nezibonelelo zabantu.
Igama elithi "ulawulo" nolahlo ngokubanzi ngokufanelekileyo, kukho abaninzi ukutolika zakhe. Kwinkulungwane yama-21 umsebenzi ulawulo uba iyabophelela kulo naliphi na ishishini kunye umbutho. Kwaye ke ulawulo lweshishini ehotele kunye yokutyela kungekho ngaphandle.

Kutheni kubalulekile ukuba ukwakha ulawulo elungileyo?

Management Restaurant - omnye ethandwa kakhulu futhi asakhulayo amashishini. Abantu baya kusoloko kufuneka anelise omnye neemvakalelo ezingundoqo: a ukunconywa yaye okumnandi ukutya. Ngelo xesha linye abafuna ukuyenza kwindawo obutofotofo apho umntu ukuthetha kwaye ukhululeke. Kungenxa yoko le nto inkoliso cafes kunye zokutyela kuba njengomlambo rhoqo abathengi, ingeniso elungileyo kunye nokuphila ixesha elide.

Kufuneka kuqatshelwe ukuba naliphi na ishishini ngempumelelo wakhelwa kuphela xa, ukongeza izimvo elungileyo kunye namacebo ngabasebenzi abaqeqeshiweyo kakhulu (njenge abasebenzi okwetyeli lokugqibela, eziqeqeshekileyo), kwakunye izibonelelo zemali kunye nolawulo eyakhiwe kakuhle. Inkalo yokugqibela echaziweyo besiba kakhulu, kuba lijongene nazo zonke ezinye iikhrayitheriya, enyanisweni, ichaza kubo.

Umzekelo, imiba yemali inkampani okanye umbutho ozibandakanye kwezezimali (director). Ukufunwa, ukukhuthazwa ukugxothwa kwabasebenzi ukulawula umphathi yabasebenzi, njalo njalo. D. Ngako oko, kuphela ngokwakha ulawulo elungileyo, ihotele okanye indawo yokutyela na akhule, kancinane okhuphisana emarikeni.

Yintoni ingxaki?

Ulawulo loshishino ihotele kunye yokutyela - yinkqubo entsonkothileyo kunye ezininzi. Ingxaki ephambili kubume ulawulo sakhiwo ingabizwa unxibelelwano kunye nobudlelwane phakathi umniniyo, loo CEO kunye nabaphathi leeyunithi ezahlukeneyo. Amaninzi, lowo avula egumbini lakhe okanye yokutyela ufuna ukugcina yonke into phantsi kolawulo ezandleni zabo.
Yena uqala ukwenza yokugaya abasebenzi. Iqwalasela umsebenzi wabo, musa ukulibala mayihlale iliso kwimiba yemali njalo njalo. D. Ngenxa yoko, inkokeli onjalo akukho xesha ukwenza yonke imisebenzi, zikrazukile ngaphandle, ubuza abancedisi bakhe abalawuli uncedo yokujongana nemiba eyahlukeneyo.

Ngoko ke, okokuqala, oko kabini umthwalo kubasebenzi. Second - isisombululo iimbambano ezincinane lombutho kubantu abangenalo imfundo ulawulo omthembayo. Ukuziva a bit "xa amagunya", baqala ukuba aveze, ugxeka abasebenzi. Ngenxa yoko, imozulu lwezentlalo-ngokwasengqondweni kwiqela siya siba sibi, ezizezi kuba sisiseko umgangatho womsebenzi wabo bonke abasebenzi. Ngoko ke, intloko kulula kakhulu ukuba ukuqesha abaphathi ephakathi, ngubani na ukusombulula imiba eyahlukeneyo bombutho nokwakha umsebenzi kunye nabasebenzi.

Management kwezoshishino yokutyela

Amaxesha amaninzi, kulo naliphi na iziko, uyakwazi ukuva eli binzana: ". Ngubani uza kubiza umphathi" Kwaye, eneneni, yena iiholide, achubekile okulungileyo, ukulungele ukusombulula nayiphi na imibuzo yakho, ukusombulula iingxaki. Hayi kunzima kuyimfuneko kuye, kuba zonke undwendwe akakwazi ukumkholisa bonke. Nabantu kulo lonke eyinqaba: ngile, luvo, hayi kwi mood, njalo-njalo ..
Kuba yintoni aya kuhlangana umphathi yehotele okanye indawo yokutyela? Ezi iimeko ezimbini ziyalingana, ekubeni kuzo zombini ezi meko libhekisela ububanzi, ijolise ekuboneleleni ngeenkonzo kuloo mntu. Umphathi nobuchule kwiimeko ezinjalo kufuneka ibe noxanduva abasebenzi (umzekelo Shicilela, ukuba lo cafe, abacoci, nabakhonzazana, ukuba ihotele), umbutho ngokufanelekileyo umsebenzi wabo, ezentlalo kunye nemozulu nasengqondweni kweli qela, thethwano nabo benzelwa iinkonzo kunye nolawulo abakhulu, esweni rhoqo le meko, nokukhuthaza abasebenzi, ucwangciso njalo njalo. d. Esi umsebenzi omkhulu ngokufunda ukuba, awukwazi awufuni ukuba abe ngumphathi. Noko ke, kukho isizathu kugqalwa ulawulo kwaye ufumana umvuzo ahambelanayo.

ulawulo Restaurant: Okukodwa yayo

Kakade ke, kwihotele, ulawulo yokutyela na ezichaphazela yayo. Jonga imiboniso ephambili. Okokuqala, oko kolawulo iindleko kunye nenkcitho ye-nkonzo ekwenzeni inkampani. Oku kusebenza kuzo izinto ezahlukeneyo yenkcitho, kuquka abasebenzi iibhonasi iindleko wamaxabiso, njalo-njalo. D. Okwesibini, inikeza zorhwebo ezikumgangatho ophezulu, nto leyo ukuze uphumelele. iinkonzo Advertising nokupasa umtsalane kubathengi - ngaphandle le miba ibalulekileyo yolawulo yokutyela ulahlekelwa intsingiselo yalo.
inkonzo Umgangatho kufuneka baqinisekise ukuba abasebenzi kunye nabaphathi, ngubani bahlabele. Oku kusebenza kumsebenzi yabalungiseleli. Ziye ke kunyanzelekile ukuba abe uchubekile, zibukeke. Ngelo xesha linye ukutya kufuneka athobele kumfanekiso menu, kufuneka ixabiso entle imali.

Yena umphathi kufuneka zibe ngumzekelo abadlali bakhe. Ubophelelekile ukuba balandele ingqeqesho, ukudala isimo esihle qela, nokubakhuthaza abasebenzi, ukuqwalasela ukuqalisa inkqubo iibhonasi abanobuchule kunye nemivuzo yabasebenzi. Ngoko ulawulo yokutyela - isiseko impumelelo yehotele okanye indawo yokutyela.