Ltd. "Phoenix" - i-arhente eqokelela: ncomo abasebenzi nabenzakeleyo

"Phoenix" - i-arhente eqokelela, nto leyo kwakhona zamaxhoba bavame negative. It wadalwa ngenyathelo ebhankini "Tinkoff". Ngaphandle kwento yokuba umbutho ubhalisiwe kodwa njengento esecaleni, sonke siyazi ukuba isebenza kuphela kunye nabaxumi le bhanki.

Kutheni imfuneko "Phoenix"

Indawo lombutho ukhangela ngokusemthethweni amanene kakhulu, bona kuzilungiselela nje inkonzo, nto leyo eyenzelwe ukungena ukuqhagamshelana onetyala kunye nefuthe iindlela ezahlukeneyo ukubanceda ukuhlawula ityala. Kodwa enyanisweni, kwakunye nawuphi na umbutho kule nkalo, i-arhente eqokelela "Phoenix" (nohlolo SPB kunye MSCs ezo azisoloko mnandi) akayeki ukusuka kwiindlela ezahlukeneyo anibufanele elikhulu abanamatyala.

Imbali lweNkampani

September 17, 2016 Oliver Hyuz (uSihlalo weBhodi ye TCS Bank), ubhengeze ukuba njengokuba ka Agasti 2014 mboleko engahlawulwanga yentengiso kwi ibhanki yaba phantse 13%. Ngenxa yesi sizathu, ngokusekelwe "Tinkoff" idalwe arhente yakhe ukuqokelelwa "Phoenix" (reviews of loo msebenzi kungekudala uza ezonakalisa uluvo yokuqala injongo ophucukileyo indalo yayo). Nngokobuchwepheshe, le arhente wadalwa esecaleni ngokupheleleyo, oko ngokusemthethweni njenge esemthethweni. Kodwa ngokusemthethweni, "Phoenix" wangena iqela TCS kwaye kufanele waqonda njengomnye uqhekeko.

Injongo yale arhente

Xa uqala kuqala, injongo yalo mbutho ube nobubele kakhulu: ukunceda abo banamatyala ukufumana indlela lokwenene yokuphuma iingxaki zamatyala kunye nokuphuhlisa kangangoko kuzo zombini inkqubo nokuhlawulwa kwamatyala. "Phoenix" - i-arhente eqokelela, nto leyo kwakhona ngokukhawuleza achithwa ekuqaleni udale umfanekiso omhle, waba ukusebenza kunye abanamatyala, ogama nokungalaleli intlawulo yenyanga idlula iintsuku ezili-180. Eyona njongo yale umqeshwa mbutho yeyona ukuba zazise ityala enkundleni kwaye wenze konke okusemandleni ukuze umxhasi iye ihlawulwe ityala lakhe.

Ltd. "Phoenix" - i-arhente eqokelela (feedback evela kubasebenzi ukusebenza okunene khona, phezu imisebenzi yale nkampani kunzima ukufumana) yasekuqaleni ukuqokelela kwi imeko yakho ekhaya, abantu 10-15 kuphela ngaphambili wasebenza TCS kunye ibhanki wayesazi isakhiwo ngaphakathi. Kwakhona wavakalisa ukuba inkampani Recovery kwamatyala i kwiminyaka embalwa ezayo iya kukhokelela kuphela onetyala ebhankini "Tinkoff" kwaye ukujongana kumntu neminye imibutho.

Ngokusemthethweni isaziso yimigaqo umsebenzi kunye neengcebiso abanamatyala

I-website esemthethweni "Phoenix", indawo ekhethekileyo "Kuba kwicandelo banamatyala ', oluzakuthi luchaze-siseko ukusebenza. Into yokuqala ebeganga iliso zibangele ukudideka okuthile phakathi nje elula, i ingxelo yokuba xa umntu uzama uqhagamshelane umsimelelo mbutho, ngoko ine- kwamatyala ukuya kwenye kubaxhasi of "Phoenix." Akucaci ngokupheleleyo ikwindawo yebinzana 'phambi kwenye abathengi bethu ", njengokuba ngaphambili wavakalisa ukuba umxhasi kulo mbutho uya kuba mnye kuphela - i" Tinkoff Bank ".

Agency abasebenzi Luleka singabanetyala ukuba ukuzimela kubo yaye akazange ukuphepha umfownelwa. Kakade ke, njengoko bathi, umsebenzi wabo iphambili kukunceda. Bebathembisa nje ukufumana iinketho ezininzi ezifanelekileyo uhlawule ityala kwaye khetha enye izisombululo kwiingxaki ezikhoyo lo mntu.

Ngaphezu koko, i "Phoenix" - i-arhente eqokelela, nto leyo kwakhona ingafunyanwa akunguye ilizwi ezimnandi kakhulu yeenketho ukunxibelelana neeklayenti zabo:

• ukubhala iileta kwidilesi yeposi;
• ucingo;
• uthumela sms kunye lusisikhumbuzo ityala.

On website esemthethweni inkampani ithi abanamatyala bathumela iqela makhaya, nto leyo iba amava kakhulu ukubuyisela imali kunye isixhobo yakho ivenkile enkulu ulwazi malunga nendlela umntu enokufumana imali umva. "Phoenix" - i-arhente eqokelela, nto leyo kwakhona umsebenzi ubunzima kubasebenzi bakhe ikhefu ayisoloko kude usebenzisa elincumisayo imbuyiselo nje iindlela eyamkelekileyo nibe.

Ngelo isikhalazo bachatshazelwa yi-arhente

Ngethamsanqa, amava abo kungabelwana kwimithombo eyahlukeneyo inkcazelo ngovuyo yaye abo baye baba nelungelo lokuthetha kunye nabasebenzi bale nkampani. arhente eqokelela "Phoenix" (iimpendulo ezichaphazelekayo umsebenzi eyenza umntu ocinga ukuba siqonde ukuba injongo indalo yayo Kukuwe knockout imali evela abanamatyala kuthi, ungazibonakalalisi ukunceda abo ngokwenene abanako ukubuyekeza ityala ngenxa yezizathu zobuqu) Ukusetyenziswa umsebenzi ukuqhela zabo ezahlukeneyo. Umzekelo, ubiza kumqathango ofuna ukubuyisela nangoko ityala unako ukuza nje kuphela onetyala, kodwa bakhe abahlobo, izalamane, abahlobo, osebenza nabo, ngokubanzi, bonke abo inani njengoko kumfowunelwa, mhlawumbi ezinye owakha kunikwe ebhankini "Tinkoff". Kulo mzekelo, iminxeba kuya kuba nzima ukuba ukubuza apho onetyala ngoku, okanye ngenxa yaso nasiphi na isizathu akuyomfuneko. Iifoni ziya kuza neemfuno ezithile: ukunceda umxhamli ukuhlawula ityala ebhankini, ukuba ungamniki imali, okanye, ngokubanzi, ukuba wenze ityala endaweni.

YeziBheno sokuboleka ayiphelelanga iminxeba, iileta kunye nemiyalezo. Kuthungelwano kukho izikhalazo ukuba abasebenzi "Phoenix" kuza idilesi yokuhlala, ukuchaza imibhalo ukuthuka unetyala yokungena babeka phezu ukubonisa zonke abamelwane ulwazi apho kwindlu ohlala umntu othile unetyala ebhankini "Tinkoff" yaye kangakanani okwakufanele. Ipateni efanayo babenza bubi bekwilift, iingcango kunye nodonga umnyango. Izenzo ezinjalo ingabonwa njengoko kalweni kunye nomonakalo kwipropati yoluntu, anditsho ukuba lo disclosure ngqo kuyimfihlo yebhanki. Umntu uyicamngce yintoni labo umntu iingxaki zabo zemali ezi ndaba nokwakhelwa bonke abamelwane. Kodwa kanye kule msebenzi kwaye ijolise of "Phoenix": ukwaphula onetyala ngokuziphatha, ukuze aqonde ukuba akayi kubashiya yedwa yaye ubomi bungekho nje akukho umsebenzi wabo ukuyibuyisa.

Isikhundla "Tinkoff" kwi "Phoenix"

Ubukho iifem onjalo ekuqaleni isekelwe kwinto yokuba ebhankini, ezingenako aphinde mboleko ekhutshwe, nokuyithengisa kubaqokeleli. Ukuqokelela inkampani ohlawula kwibhanki lilonke malunga ne-10% kwamatyala iyonke, kunye nabanye 'ndibethwa ngaphandle "unetyala lemali ethathwe okwangoku. "Tinkoff" bafumana ukuba i-10% - oku imali encinci kakhulu, kwaye ke ngoko bagqiba ukwenza inkampani yakhe, nto leyo eya kujongana nezi ngxaki. I "Phoenix" ilungiselelwe kodwa njengento esecaleni ngokupheleleyo, yaye xa abathengi abachaphazelekayo kuza ku, "Tinkoff" nezikhalazo malunga nomsebenzi wabaqokeleli, uyakwazi ukuva ukuba amatyala abo abethengise ngayo, "Phoenix" kwaye abasebenzi yebhanki ukusuka dama akunanto yakwenza.

Ngubani na?

arhente Collection Work "Phoenix", ncomo apho wafumana olu thungelwano kunokuba nzima, zifuna umntu ntshikilelo ophezulu. Abasebenzi tsalela iziko lombutho kwiiforam ezahlukeneyo ichazwa ngendlela elimsulwa kakhulu. Loo maKristu abizwa ngokuba 'akukho abakrelekrele kakhulu ", ezingenalusini" ekungcoleni "yobukrelekrele ekhethekileyo. Oku kungenxa yokuba kufuneka ukuba baqhubeke kwincoko ngqongqo script kwaye abazange babe nelungelo ukuba ziphambuke kwesona nkongomiso lwezikim ezivunyiweyo. Kakade ke, kucacile ukuba abantu abaneengxaki zemali, abakwazi ukuba ezintle kwabo bafuna ukuhlawula amatyala. Kwelinye icala, ngaphambi kokuba wenze isigqibo sokuba basebenze umqokeleli, kufuneka ube nokuqonda okukuko kokuba yintoni umsebenzi ubandakanya.