Inkqubo yolawulo Umgangatho: ntoni na?

Namhlanje, phantse wonke umqeshwa ngaphezulu okanye ngaphantsi inkampani enkulu liyayiqonda ubukho into efana nenkqubo yolawulo lomgangatho (QMS), eyaziwa ngegama igama uguqulelo kolunye ulwimi olulula le "ulawulo esemgangathweni". Kweli nqaku siza kuzama ukuqonda intsingiselo, ezininzi iingcali kule kota, nendlela enkulu ukuqaliswa kwale nkqubo kuyo nayiphi na imveliso.

kushishino Modern kunye noshishino kufuneka siphile kweemeko oluqhubekayo ukhuphiswano - phantse yonke imveliso okanye ifomathi ukugcina babe analogue, yaye umlo yi linjalo umthengi ngamnye. Ukuze sibe yimpumelelo, kwaye ufumane i yenzuzo, kufuneka ukuba naziphi na izinto ezibonisa imveliso ethile phakathi kwinginginya abanjengaye.

Kucacile ukuba eyona isenokuba iimveliso iphezulu umgangatho, ngexesha elifanayo ngexesha kungqinwa kuphela iimbono lwabathengi rhoqo, kodwa ke amaxwebhu afanelekileyo. Ukuze siqonde indlela imveliso ethile idibana nemigangatho yamazwe ngamazwe, yaye yaqalisa Quality Management System.

Eyona njongo iphambili yale ziingcali zokusebenza kwishishini, uviwo ngokucokisekileyo imveliso yokugqibela iveliswayo kwinkampani ethile, ukucacisa ukuthobela okanye ukunganamatheli zeepropati yayo ngamnye lweengcinga eziqhelekileyo ezikumgangatho. Kuba uninzi iintlobo kweempahla kunye neenkonzo namhlanje iimfuno elisemthethweni ngokwayamene komgangatho, nto leyo evumela ukuba emgangathweni umsebenzi nayiphi na inkqubo yolawulo lomgangatho.

Kufuneka kuqatshelwe ukuba, echasene inkolelo ethandwayo ukuba yokuqinisekisa umgangatho kunye nolawulo - amagama kuyahambisana, oko akunjalo. Enyanisweni, njengoko iingcali uqaphele, softwe, ikakhulu kugxininisa nangoko inkqubo yemveliso kwaye kuchaphazela obala bakhe. Ngokwahlukileyo ukuqinisekisa inkqubo yolawulo lomgangatho isebenza ikakhulu kunye imveliso yokugqibela okanye inkonzo emva kokuphela inkqubo yemveliso.

Ngokumalunga iimpahla okanye iinkonzo yabathengi, ukulawula umgangatho engqongqo kuba kubalulekile kakhulu. Ukuba imveliso uthenge uthobela yonke imigangatho yangoku, qiniseka ngokupheleleyo ukuba ekhuselekileyo, kunye nokusetyenziswa kwayo ayiyi esingenakubangela naliphi na umonakalo. Ukongeza koku, inkqubo yokubeka esweni yomgangatho, umzekelo, xa iindawo ezinkulu ezithengisayo kuqinisekisa ukugcinwa kwamalungelo kwabathengi kunye nokungabikho zokuphula ngexesha zokubopha, ukuthuthwa okanye ukugcinwa iimveliso ezithengiswa.

Kubalulekile ukuba uqaphele ukuba umsebenzi we iingcali noxanduva lokulawula umgangatho, akubandakanyi nokuphelisa kwempahla iziphene ezithile. Eyona nto ephambili into efunekayo kubo okuva ukungangqinelani kwaye kwangexesha umalathe yena ukusombulula le ngxaki ngokukhawuleza kangangoko kunokwenzeka. Kwezinye iimeko, ekufumanekeni yanyhashwa kakhulu, mhlawumbi nkqu nomhla epheleleyo imveliso yempahla okanye ubonelelo ngeenkonzo, nto leyo inceda ukuqinisekisa ukuba loo nkampani yaziwa azisayi kuchaphazeleka.

Ngenxa yoko, inkqubo yolawulo lomgangatho mihla - a oluntsonkothileyo amanyathelo ejolise uviwo eneenkcukacha eneenkcukacha kweempahla kunye neenkonzo, ukuze kuchongwe ukungangqinelani kwezi mpawu ezahlukeneyo ezi mveliso kwimigangatho kwemigangatho amazwe ngamazwe. Ubukho kwenkqubo nangayiphi lweshishini kubalulekile, njengoko ivumela kuphela ukuba isiqinisekiso umboleki ukuba zonke iimfuno imveliso ethile, kodwa kwakhona ukunika ecacileyo loncedo lokhuphiswano kwimibutho ezikhuphisanayo.